Perceptions of Social Intelligence Scale


Social intelligence is the ability to interact effectively with others in order to accomplish your goals (Ford & Tisak, 1983). Social intelligence is critically important for social robots, which are designed to interact and communicate with humans (Dautenhahn, 2007). Social robots might have goals such as building relationships with people, teaching people, learning something from people, helping people accomplish tasks, and completing tasks that directly involve people’s bodies (e.g., lifting people, washing people) or minds (e.g., retrieving phone numbers for people, scheduling appointments for people). In addition, social robots may try to avoid interfering with tasks that are being done by people. For example, they may try to be unobtrusive and not interrupt.

Social intelligence is also important for robots engaged in non-social tasks if they will be around people when they are doing their work. Like social robots, such task-focused robots may be designed to avoid interfering with the work of people around them. This is important not just for the people the robots work with, but also for the robots themselves. For example, if a robotic vacuum bumps into people or scares household pets, the owners may turn it off. In addition, task-focused robots will be better able to accomplish their goals if they can inspire people to assist them when needed. For example, if a delivery robot is trying to take a meal to a certain room in a hospital and its path is blocked by a cart, it may be beneficial if it can inspire nearby humans to move the cart.

While previous research on human-robot interaction (HRI) has referenced and contained aspects of the social intelligence of robots (Bartneck, Kulic, Croft, & Zoghbi, 2009; Ho, MacDorman, 2010; Ho, MacDorman, 2017; Moshkina, 2012; Nomura, Suzuki, Kanda, & Kato, 2006), the concept of robotic social intelligence has not been clearly defined. Measures of similar concepts are brief and incomplete, and often include extraneous variables. Moreover, measures of human social intelligence (e.g., Baron-Cohen, S. Wheelwright ,& Hill, 2001; Silvera, Martinussen, & Dahl, 2001) cannot be adapted for robots, because they assess skills that current and near-future robots do not have and because they omit basic skills that are essential for smooth social interactions. Therefore, we designed a set of 20 scales to measure the perceived social intelligence of robots.

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Publications

  • Barchard, K., Lapping-Carr, L., Westfall, S., & Feil-Seifer, D. Perceived social intelligence of robots.. To Appear in Society for Personality and Social Psychology, Portland, Oregon, Feb 2019. ( details )
  • Barchard, K., Lapping-Carr, L., Westfall, S., Banisetty, S., & Feil-Seifer, D. Perceived Social Intelligence (PSI) Scales test manual. Unpublished psychological test and test manual. Observer report of 20 aspects of social intelligence of robots, with four items per scale. Technical Report, Aug 2018. ( details ) ( .pdf )
  • Sturgeon, S., Palmer, A., Blankenburg, J., & Feil-Seifer, D. Perception of Social Intelligence in Robots Performing False-Belief Tasks. To Appear in International Symposium on Robot and Human Interactive Communication (RO-MAN), New Delhi, India, Oct 2019. ( details ) ( .pdf )

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